Introduction Of CLEAN-GINSENG®
CLEAN-GINSENG® is a natural nutrient GINSENG extract powder obtained from ginseng root raw materials by patent process. Compared with other GINSENG extract products on the market, CLEAN-GINSENG® contains higher content of polysaccharides, amino acids, vitamins and mineral elements and with excellent solubility. The main effects of CLEAN-GINSENG® is relieving fatigue, and improving energy.
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Specification of Clean GINSENG
FAQ
Q1: What is the MOQ?
A: For most of the products we already have in stock, the MOQ of GINSENG product is 1kg. If the product is a new specification and need to be produced from raw material, the MOQ depends.
Q2: Is there any discount?
A: Yes, for larger quantity or better payment period, we can support with better price.
Q3: How about delivery time?
A: For most products, the product can be sent out from factory in 5days. And there are warehouses in LA and NJ can pick up the goods directly. We have much GINSENG Product here already.If we don’t have inventory, the Ginseng product need to produced from raw material, the ordinary period is 20-25days.
Q4: Are samples free?
A: For most products, we can provide 50gfree samples.
Q5: Can you develop a new product for us?
A: Yes, we can. We have independent R&D dept, who is able to update the procedure parameters of our main products and develop the procedure of new product. For more information, please contact us directly.
Q6: Can you offer this in capsules or tablets as well?
A: Yes, we have related equipment for preparation of finish product, like GINSENG tablet, Ginseng capsule and Ginseng granule. Kindly contact with us for details.
Q7: What’s the difference between herb extract and powder?
A: The extract is a concentrated powder form of raw material. The herb extract’s procedure flow is wash, extraction, concentration, purification, drying, grinding, sieving, package. The herb powder is just a powder form of the herb. The procedure flow is wash, drying, grinding, sieving, package.
Q8: What’s the extract solvent used in the procedure?
A: The extract solvent is always depending on the active ingredient in the raw material, regulation and customers’ requirement. The solvents mostly used for extraction are water and ethanol. Even the solvent other than water used in the procedure, the solvent residue in the extract product also can conform with ICH Q3CR5.
Q9:How to make sure the quality of the product?
A: Firstly, every batch finish product must be tested and qualified before delivery. We can send a specification sheet or CoA for confirmation. The HPLC chromatography graph also can be provided. Secondly, we can provide pre-ship sample to customer for quality confirmation.
Q10: How do you treat with quality complaint?
A: We will always be responsible for the quality of our products. If there’s a complaint, we will first assist customers to solve the most direct needs.
Secondly, we have SOP for quality complaint. QA will investigate the problem, after that we’ll give customer a formal feedback about the cause of the quality issue and related precautions for this problem.
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